Who owns the code and the data?+
Your backend, catalog, orders and customers are yours and stay in your system; the storefront runs on a subscription, or inside your own infrastructure with White Label, where code terms are set in the contract. If you leave, after the storefront is switched off you keep a month of account access to export your catalog, blog and materials.
Do we have to migrate off 1C‑Bitrix?+
No. Frontbox connects to Bitrix through its API, your catalog and orders stay with you, and the old site remains as a fallback until the full switch.
What if we are not on Bitrix?+
We work with 1C directly. No backend at all? The catalog, orders, customers and bonuses are managed in the Frontbox cabinet. WordPress, Shopify and other platforms are on request, after we look at the task.
What does it cost and what is included?+
Frontbox: Light $210, Standard $390, Premium $720 per month; the iOS and Android app is +$220/mo. Every plan includes the storefront, hosting, SEO and developer hours, with no setup fee.
How fast can we launch?+
We name the date after reviewing your catalog and integrations.
What happens if we decide to leave?+
Your backend, catalog and orders never moved — they are yours. After the storefront is switched off you keep a month of account access to export your catalog, blog and materials.