Service · Bitrix24
A CRM your managers don't use is wasted budget. Process audit, CRM structure, integrations, team onboarding — in a fixed scope. Written plan in 48 hours. Rollout warranty after go-live.
Frontbox · core
SSR · ISR · edge cache · facets · synonyms · auth
What you get
After the first call — a written implementation plan: what, in what order, who owns it.
Written before work starts
Each phase cost is set before kickoff. Changes go through a written change request.
Predictable budget
After go-live we resolve rollout issues, refine reports and answer admin questions.
Support after launch
One person from WGP owns CRM logic, integrations, onboarding and documentation handover.
No account rotation
Case studies
We work with teams where Bitrix24 needs to become a working tool, not a line item in the budget.
Numbers
Process
Each phase ends with a concrete artifact. You see what is happening.
We review your current sales process, handoffs between teams and what is already in Bitrix24. We deliver a written implementation scope with priorities, rollout order and owners.
We configure pipelines, permissions, automations and integrations with 1C, telephony, email or ERP. Core workflows are tested before users are moved in.
We train admins and end users, migrate key data. If adoption risk is high we start with one department and scale from there.
We close rollout issues, refine reports and hand over admin documentation. Ongoing retainer available if needed.
Guarantees
We won't sign off on a system that nobody uses. That is not a nice phrase — it is our acceptance condition.
Before the first automation. A document you can use to check the result.
You pay for delivered results, not time spent.
Every scope change is documented with impact on timeline and cost.
If risk is high we launch on one team. We scale after the acceptance gate.
After go-live we close bug-fix and rollout questions. No extra invoice.
We hand over admin guides. The system does not stay a black box.
Comparison
We are not the cheapest. But for teams where the system has to actually work — not just be installed.
Pricing
Pick the format for your situation. Not sure — we will figure it out on the audit call.
For standalone implementations
CRM structure, pipelines, core automations, onboarding. No major integrations.
Exact price confirmed within 48 hours after audit
For full rollouts with integrations
CRM, tasks, telephony, 1C / ERP / email integrations, role model, dashboards, onboarding.
Exact price confirmed within 48 hours after audit
For support after go-live
Ongoing changes, new automations, bug SLA, new reports.
| Parameter | Fixed price | Retainer |
|---|---|---|
| Budget | Fixed | Monthly |
| Scope | Before start | Flexible |
| When | For rollout | After go-live |
Formats can be combined: fixed price for rollout, retainer for ongoing support.
FAQ
Yes. We start with an audit: clean up roles, pipelines and duplicate automations. We only rebuild the parts that block adoption.
Exact estimate delivered in writing within 48 hours of the first call. A core rollout (CRM, pipelines, basic roles) is materially cheaper than a full rollout with 1C and marketplace integrations. Price depends on integration count and the team you want trained.
A core rollout takes 3–5 weeks. A full rollout with integrations and staged department onboarding takes 6–10 weeks. Timelines are set in scope before kickoff.
Included: process audit, CRM structure, pipelines, permissions, core automations, user onboarding, admin documentation. Not included: complex integrations with 1C, ERP or non-standard systems — those go into the full rollout or a separate phase.
Yes. If adoption risk is high we start with one sales team or business unit. That launch becomes the acceptance gate before wider rollout.
Every change after scope sign-off becomes a written change request with impact on timeline, cost and rollout order. No hidden extras.
Yes. We integrate with 1C:Accounting, 1C:Trade Management and 1C:HRM — two-way sync for orders, counterparties and inventory. Complexity depends on the 1C version and its current configuration.
We include a warranty window right after go-live. For ongoing changes — retainer from 30 000 ₽/month: dedicated hours, bug SLA, new automations.
We are not the right choice if you need the lowest price, the task is solved with a basic YouTube tutorial setup, or you are looking for a vendor who says yes to every request without discussion.
After the first call — a written implementation plan with priorities and cost. Free, no obligations.
