What is in scope
- Discovery workshop and current-process audit
- CRM structure, funnels, permissions and automations
- Key integrations: 1C, telephony, forms, email or ERP
- User onboarding, launch checklist and admin documentation
Service · Bitrix24 - Bitrix24 as a packaged rollout — not another CRM that nobody adopts
We package Bitrix24 around one job: make sales and operations move in one system with clear ownership, automations and reporting. First we audit your current process, then we launch a scoped setup with integrations, onboarding and a rollout warranty. No vague "we'll configure everything on the call" promises.
48 hours
to get a written scope and launch plan
1 owner
for CRM logic, integrations and adoption
Go-live first
then add refinements in controlled phases
Packaged offer - Scope, output and rollout protection upfront
This is how we keep Bitrix24 projects from turning into endless admin cleanup. Scope, outputs and change rules are agreed before the first automation goes live.
What you get
- A live Bitrix24 workspace with agreed roles and workflows
- Reports and dashboards for sales, operations or management
- A rollout plan by department with owners and deadlines
- Training materials and a support window after launch
Risk reversal
- Fixed scope by phase before implementation starts
- Written impact note for every change request
- Pilot launch on one team before full rollout if needed
- Warranty period after go-live for bug-fix and rollout issues
Modules - The Bitrix24 areas we package most often
- CRM and pipeline control. Lead sources, deal stages, ownership rules, SLA timers, reminders and reporting that match how your team actually sells.
- Tasks, projects and approvals. Task templates, approval chains, workload visibility, project dashboards and role-based access for operations teams.
- Telephony, email and communications. Inbound routing, call logging, mailbox sync, chat connectors and escalation flows for sales and support.
- Documents and business processes. Approval flows, document routing, standard operating procedures and status automation across teams.
How delivery works - Four phases from audit to adoption
- Phase 1 · Audit and target process map. We review your current CRM usage, sales stages, handoffs and reporting. The output is a written implementation scope with owners, priorities and rollout order.
- Phase 2 · Workspace and automation setup. We configure entities, permissions, automations, integrations and dashboards. Core workflows are tested before users are moved in.
- Phase 3 · Team onboarding and controlled launch. We train admins and end users, migrate key data, then launch by department or on one pilot team first if risk is high.
- Phase 4 · Warranty and optimisation window. After go-live we fix rollout issues, refine reports and hand over admin documentation so your team can own the system without a black box.
FAQ - Questions teams ask before a Bitrix24 rollout
- Can you work with an existing messy Bitrix24 account?. Yes. We usually start with an audit, clean up roles, funnels and duplicate automations, then rebuild only the parts that block adoption.
- Can we roll it out on one team first?. Yes. If adoption risk is high, we start with one sales team or one business unit and use that launch as the acceptance gate for the wider rollout.
- How do scope changes work?. Every change after scope sign-off becomes a written change request with impact on timeline, cost and rollout order. No hidden extras.
- What if the team needs help after launch?. We include a post-launch warranty window and can move you into a retainer if you need ongoing support, reporting changes or new automations.
Tell us about your project
Our offices
- Russia
Saint Petersburg, Rizhskaya st. 5, bldg. 1, office 402
+7 (967) 555-90-32 - Kazakhstan
Almaty
+7 (707) 340-29-12